Question 1

How much does iPhone screen repair cost in Birmingham?

Accepted Answer

iPhone screen repair at celltech in Solihull/Birmingham starts from £79 depending on the model. iPhone 15 Pro Max screens start at £279, while older models like iPhone 11 start at £79. We offer two quality tiers: celltech screens (smart value) and Premium genuine screens. All repairs include the celltech 27 Month Fix Guarantee™ and Fast mail-in service is available.

Question 2

How long does phone repair take?

Accepted Answer

Most phone repairs at celltech are completed within 1-2 hours once received. Screen replacements typically take 30-60 minutes, battery changes 20-30 minutes. More complex repairs like water damage or motherboard issues may take 2-3 days for thorough diagnosis and repair. We offer Fast mail-in service for most common repairs.

Question 3

Do you offer a warranty on repairs?

Accepted Answer

Yes, all repairs at celltech include our industry-leading 27 Month Fix Guarantee™. If there's any issue with our repair within 27 months, we'll fix it again completely free. No questions asked. This is one of the longest repair warranties in the UK.

Question 4

Can you repair water damaged phones?

Accepted Answer

Yes, celltech specializes in water damage repair. We use ultrasonic cleaning and professional drying techniques to maximize recovery chances. Success rates are highest when devices are brought in within 48 hours of water exposure. We can recover data even from severely damaged devices in many cases.

Question 5

Do you repair gaming consoles like PS5 and Xbox?

Accepted Answer

Yes, celltech repairs all major gaming consoles including PlayStation 5, PS4, Xbox Series X/S, Xbox One, and Nintendo Switch. Common repairs include HDMI port replacement (from £69), disc drive repair, overheating fixes, controller repairs, and Joy-Con drift fixes. Most console repairs are completed within 24-48 hours.

Question 6

Where is celltech located?

Accepted Answer

celltech is located at 126 High St, Solihull, B91 3SX, in the West Midlands. We're easily accessible from Birmingham city centre (15 min drive), right in Solihull town centre near Touchwood Shopping Centre. Parking is available nearby. We serve customers across Birmingham, Solihull, Coventry, and the wider West Midlands area.

Question 7

Do you offer mail-in repairs?

Accepted Answer

Yes, celltech offers a UK-wide fast mail-in repair service. Book online, send your device by Royal Mail Special Delivery using the Office & Mail-in address in your confirmation email, and we'll repair it before returning it by Royal Mail Special Delivery. Mail-in repairs include the same 27 Month Fix Guarantee™.

Question 8

Can you fix a MacBook that Apple says is unrepairable?

Accepted Answer

Yes! celltech specializes in component-level MacBook repairs that Apple doesn't offer. We can repair liquid-damaged logic boards, replace individual chips, and fix issues Apple would only resolve with full board replacements. This often saves customers hundreds of pounds compared to Apple's pricing.

Question 9

What payment methods do you accept?

Accepted Answer

celltech accepts all major payment methods including cash, credit/debit cards, Apple Pay, Google Pay, Samsung Pay, and contactless payments. We also offer payment plans for larger repairs through our finance partners.

Question 10

Do I need to book an appointment?

Accepted Answer

Mail-Ins are always welcome at celltech, but booking ahead guarantees your time slot and ensures we have parts ready for your specific device. You can book online at celltechmobilerepairs.co.uk or call us on 07700 143573.

Expert Repairsanywhere in the UKUK-Wide Mail-In Repair Service

Device categories

Expert Repairsanywhere in the UKUK-Wide Mail-In Repair Service

Device categories