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iPhone Charging Problem - How Do I Fix It?

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iPhone Charging Problem - How Do I Fix It?

 

When your iPhone develops a charging problem it's a serious 'ol problem. Plugging in the lightning connector and nothing happening is enough to trigger a meltdown comparable to a minor tectonic plate movement.

Is the lightning connector not going in and locking fully into the charging port? (this is what recently happened to my wife's iPhone 6S Plus). Is the iPhone charging on and off in an intermittent fashion. 

Charging faults are in the top 3 when it comes to iPhone repairs and here at celltech we fix a lot of these issues usually as a same day repair, so fret not!

The other piece of good news is that you may not even need a repair, in this article we will show you what you can do at home to try and remedy this problem with some simple fixes. 

 

How to clean the iPhone charging port 

toothbrush rescue for a charging port - celltech blog


But how do i safely clean my iPhone charging port? you're probably asking. 

Toothbrush To The Rescue

Not only highly recommended for your teeth but this marvellous tool can also work wonders by removing the gunk from the (charging) trunk of your iPhone, so to speak.

Fluff (lint and dust) gathers in our pockets and iPhones are usually stored in our pockets so this fluff has it easy and may well be stopping the lightning connector from making a strong, full connection. So its important to remove any debris from the charging port cavity. 

Borrowing the flashlight from someone else's phone will help you get a better look, the charging port cavity is a magnet for dust and fluff. Your iPhone may just have a charging port which is dirty, and desperate for a good clean.

It's important to use something non-conductive and non-metal like a toothbrush or toothpick, the last thing you want is to cause any permanent damage to any of the connectors, in total the lightning port is bestowed with nine connectors.

iPhone not charging - Volt meter - celltech blog

It's probably not the battery

The technicians at celltechLabs are usually asked " Because my iPhone isn't charging, will a new battery fix it?" 

To this we say "No,no,no" the battery has no relation to the iPhone not charging - but you would be forgiven for thinking so.

Unless your battery life was very poor and getting worse, it's more often the charging port itself you need to worry about.

lego charging iphone - celltech blog

Why isn't my iPhone Charging When Plugged In?

There are more than one possibilities here, so let's break them down.

As obvious as it may sound - the first thing to inspect is not your iPhone, instead it's the charging cable. Try using another cable or try charging another iPhone with your cable. If another phone charges with your cable then we can deduce the issue is definitely with your iPhone, the same goes if your phone still doesn't charge with another cable.

In the same vain, if your cable is suspect, check your plug adaptor too. Use another wall plug to eliminate the possibility of a faulty plug.

If you have concluded the fault lies with your iPhone we can move onto the next method.  

 

Try Resetting Your iPhone - Here's How

The iPhone and all other portable Apple devices sometimes fall into a coma mode. No matter how many chargers you use, the device wont take power or switch on. In this case a quick soft reset is your best friend.

When performing a soft reset please note the method changes with different iPhone models:

iPhone SE, 6S, 6S Plus, and older: Press and hold the home button and power button simultaneously. Keep holding until you see the Apple logo appear on the screen. This should take no longer than 15 seconds.

iPhone 7, 7 Plus: Press and hold the volume down and power buttons simultaneously until you see the Apple logo on the screen. This should take no longer than 15 seconds.

iPhone 8, 8 Plus and newer: Press the volume up button (don't hold), then press the volume down button (don't hold), then press (and hold) the power button until you see the Apple logo on the screen. This should take no longer than 15 seconds.

software repair - celltech blog

The Software Fix

Before we move onto an actual charging port repair. The last ray of light comes in the form of a software repair. We are hoping you have backed up your data, as this step involves wiping all data on the iPhone. You will need to put the iPhone into DFU (Device Firmware Update) mode. Here' how:

 

iPhone SE, 6S, 6S Plus, or older:

  1. Plug the iPhone into the computer with iTunes loaded up
  2. Press the home button and power button simultaneously for 8 seconds
  3. After 8 seconds, release the power button but continue to hold the home button
  4. The screen should stay blank and iTunes should give you a message saying iPhone detected in recovery mode, release the home button
  5. Click the restore option on iTunes

 

iPhone 7, 7 Plus:

  1. Plug the iPhone into the computer with iTunes loaded up
  2. Press the volume down and power button simultaneously for 8 seconds
  3. After 8 seconds, release the power button but continue to hold the volume down button
  4. The screen should stay blank and iTunes should give you a message saying iPhone detected in recovery mode, release the volume down button
  5. Click the restore option on iTunes

 

iPhone 8, 8 Plus, or newer:

  1. Plug the iPhone into the computer with iTunes loaded up
  2. Press the volume up button (don't hold), then press the volume down button (don't hold), then press (and hold) the power button for 8 seconds
  3. After 8 seconds, press and hold the volume down button with the power button
  4. After 5 seconds, release the power button but continue to hold the volume down button
  5. The screen should stay blank and iTunes should give you a message saying iPhone detected in recovery mode, release the volume down button
  6. Click the restore option on iTunes

iphone charging port - celltech blog

iPhone Charging Port Repair Cost?

Now if you are still reading it means the above options have been to no avail and you are still holding an iPhone that does not charge. At this point we would replace the charging port in your iPhone with an entirely new one, which should fix the problem. 

You can check our prices here, all repairs take up to 1 hour.

charging ic repair - celltech blog

Charging IC Repair

This paragraph is where the really unlucky people end up - apologies in advance.

If the charging port replacement fails and your iPhone is still not powering on, it means your charging IC on the logic-board has failed and you require a main-board repair.

You can read our handy guide to main-board repairs here.

Alternatively you can book in the repair with us here.

 

Conclusion

We should have reached a fitting end with a working iPhone. If, however, your charging issue has not been solved, feel free to send us a quick enquiry with your issue and we will get back to you as soon as possible.