Find your IMEI number
Before you can get unlocked, you'll need the device IMEI number. This 15 digit ID is unique to your phone.
By typing *#06# (star-hash-zero-six-hash) on the call screen keypad your IMEI number will display. Alternatively you can find it in the 'Settings' - 'About' menu.
1. Select your phone brand and then choose your model
2. Enter your IMEI number, phone number and current network
It's all done remotely - so there's no need to pop in-store (unless you miss us).
Network unlocking can take between 1 to 10 working days to process and complete - we will be in touch to confirm your device has been unlocked and you can then use any sim card of your choice.