iPad Repair Stories: Help! My lightning connector tip got broken and is now stuck in the iPad charge port.

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When I removed the charge cable from my iPad mini, the tip of the lightning connector just snapped off inside the charging port. Took it to Apple who cannot get it out and say they can only replace the whole iPad for £350! 

Please tell me is there a way of removing it without having to replace the iPad? I would be very grateful for any suggestions.

At celltech we would suggest you:

  1. Power off the iPad Mini to avoid damage to the device.
  2. Use a small pair of tweezers or pliers to gently pull the broken tip out of the charging port. This requires both a steady hand and patience!

So be very careful not to damage the charging port’s internal connector pads. If the tweezers or pliers don’t work, try using a toothpick or needle to gently push the broken tip out of the charging port. Again, be very careful not to damage the charging port or other internal components of the iPad Mini.

  1. You can also try using blu tack or chewing gum (which has been left to dry a little – a little gross but this has been known to be an effective technique) 
  2. You can also try using a vacuum cleaner with a micro end-cap fitting to suck the broken tip out of the charging port. Positioning the nozzle directly over the broken tip, and sealing any air gaps should help. 
  3. Using some extra strong duct tape can work wonders with broken charging port extractions.
  4. If you want to go all Macgyver – using a 1mm drill bit to drill into the lodged connector head and then pulling the bit with some pliers – is a sure-fire way to remove it! – Be very careful if the drill slips you can cause further damage to the iPad and yourself – CAUTION is required.
  5. If none of these steps work, you may want to try a reputable repair lab (celltech! mail-in iPad repair experts) contacting Apple support for further assistance is another good option too.

Contact us here and send your iPad for Mail-in Repair.



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