Mobile Phone Mail-in Repair: A Quick Guide to Getting Your Phone Fixed

Are you having trouble with your mobile phone? Is it malfunctioning, broken, needing a new battery, heating up or not working at all? Fortunately, there is no lack of places in the UK that offer mobile phone repair services. Very few however offer a professional mail-in repair service. Understanding which ones suit your needs and budget can be a daunting task. This guide will help you get your phone repaired, and hopefully fast!

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Are you having trouble with your phone? Is it malfunctioning, broken, needing a new battery, heating up or not working at all? Fortunately, there is no lack of places in the UK that offer phone repair services. Very few however offer a professional mail-in repair service. Understanding which ones suit your needs and budget can be a daunting task. This guide will help you get your phone repaired, and hopefully fast!

Every day, more and more people in the UK own smartphones. While they provide an incredibly convenient way to stay connected on the go with fast access to valuable data, they can also become damaged if not properly cared for. When this happens, it is often necessary to find a reliable service for repairing your device.

Device repair services can sometimes be expensive and most of us don’t want to spend too much money fixing our phones so it’s important to be sure that you search and choose a service that is reliable and trustworthy.

Photo technicians to fix mobile phones

If you have tried your local mobile phone repair places to no avail or if you live far away from a repair company, mail-in repair may be just the thing.

Instead of a same-day service as with walk-in repairs, a send repair can take as little as 3-5 days to get your phone fixed – depending on the nature of the repair and back in your grateful hands.

Are Broken Phone Repairs Worth it?

A phone repair can be one of the most frustrating and inconvenient issues that a person might face. However, is it really worth it to fix a broken phone?

Free photo electronic technician showing a modern smartphone with a broken body in a repair shop

It all depends on several factors such as the type of damage done to the phone, the type of phone you have, and your budget. If the damage is minor such as a cracked screen or unresponsive buttons then it would likely be worth it to fix your phone and maximize the benefits from mail-in repair.

On the other hand, more severe issues like water damage or universal hardware failure may be too costly to repair and will require you to purchase a new device instead. Ultimately, assessing your individual situation can help you decide if fixing your broken phone is worth it in the end.

Need help with your iPhone issues but you don’t have the time to go to the store? Look for the best quality iPhone mail-in repairs.

What Are the Most Common Device Repair Service?

The most common phone repairs are related to the display, battery, and charging port.

  1. Screen repair
    The display is one of the most vulnerable parts of a smartphone and can easily be damaged by drops or scratches. Common issues include cracked screens, dead pixels, discolouration, and unresponsive touchscreens.
  2. Battery
    Over time, batteries can lose their capacity to hold a charge, resulting in shorter battery life. Common issues include slow charging, overheating, and swelling.
  3. Charging Port
    The charging port is the most common point of failure for smartphones as it is constantly exposed to dust and dirt. Common issues include loose connections, corrosion, and bent pins.

Related: Check out our mail-in repair offers, only here at celltech. 

How Much Does It Cost to Fix a Phone Screen?

The cost of fixing a phone screen in the UK can vary depending on the type of device, complexity of repair, and quality of replacement parts used. For an iPhone mail-in repair service, repairs start from £35 up to £200 or more depending on factors such as the device’s make and model, labour charges and spare part cost.

Photo mobile phone repair shop table with spare parts

The fee will also depend on if you are bringing your own spare part or opting for professional service with spares. It is recommended that customers research their options carefully before deciding on a mail-in mobile phone repair shop and maximize the benefits.

How Much Does It Cost to Replace a Mobile Phone Battery?

The cost of replacing a mobile phone battery in the UK varies, obviously depending on the make and model of your device. For example, a new iPhone battery will usually cost anywhere between £30-£150, while a Samsung Galaxy battery may cost up to £200.

You can often find cheaper replacements from third-party retailers, but these are not always fully compatible with your device or reliable.

Additionally, if you’re feeling brave and choose to replace the battery yourself you will need to purchase special tools which can add a little to the total cost.

How Much Does It Cost to Fix a Phone Charging Port?

Phone charging port repair in the UK can cost anywhere from £50 to £100, depending on the type of device and its complexity.

Prices can vary by company and the extent of the repair needed. Some companies may even offer a free quote before beginning work on your phone.

In order to reduce costs as much as possible, it is recommended that you shop around for a reliable service provider and compare quotes from different providers. Doing so can help you maximise savings and find an affordable solution for your phone charging port repair.

How to Find a Reputable Mail-in Repair Service in the UK?

Finding a reputable repair service in the UK is important to ensure quality and safe repairs on your vehicle. One of the best ways to find a trusted repair shop is by asking friends, family, or coworkers for personal recommendations.

4 Trusted Stamp (PNG Transparent) |

A great way to get a good idea of the service you will receive at a particular shop is to research online reviews from previous customers.

As they say ‘you can’t keep everyone happy, all the time’ so make an assessment based on the overall  general rating.

Lastly, when contacting a prospective repair shop, make sure you ask all relevant questions about their credentials and background so that you know exactly what kind of service you can expect and what kind of warranty you will have, should the repair fail a short time later.

What Phone Repairs Can You Do Yourself?

There are many minor phone repairs that you can do yourself. For example, you can clean the charging port and other openings on the device using a cotton swab and rubbing alcohol. Other more complicated DIY repairs include replacing the battery and replacing damaged screens.

You may also be able to repair iPhone devices’ audio functions like speakers, mics or earpieces. Replacing or fixing things like volume buttons, home buttons, and power buttons are quite tricky and require a delicate and steady hand.

This requires patience and specialist knowledge – be wary of taking a mini torx screwdriver without due thought – causing further damage is easily done! You have been warned.

If the software of your device has become corrupted after a failed update or malicious download, it is usually possible to restore it back to normal by reinstalling the operating system.

The data may not always remain on the device – so be sure to regularly backup your phone or screen device.

Finally, if you want to replace parts in your phone such as its camera or motherboard, it is recommended to seek professional help as these repairs require expert knowledge and specialist tools and equipment.


Yes, mail-in mobile phone repair in the UK can be an excellent option if there are no local shops capable of performing the particular repair. It can be expensive and time-consuming, but it is better to repair than replace, every little helps. Do your homework by reading about past customer experiences.

However, with the right knowledge and tools, you can save money by doing some repairs yourself. It is important to research reputable repair services before committing to any work, as well as to understand the cost of parts and labour for any repairs that require professional help.

Additionally, it is important to be aware of what repairs you can do yourself and which ones require expert knowledge. With the right information, you can ensure that your phone is repaired quickly and safely.

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