Refurbished Device Warranty
All refurbished devices (phones, tablets, laptops) from celltech go through a stringent quality control process to ensure they
are fully working and adhere to the highest possible standards of quality
For additional peace of mind all our refurbished devices come with
Return your device (in the original resellable condition) for any reason within 14 days for a full refund.
In the unlikely event that the device you receive is faulty, and can be proven to be so, then we will exchange the device for you at no extra cost.
All refurbished devices come with a full 6 months warranty for your peace of mind
What is covered:
- The 6 months warranty covers any defects with the device,
- Any component failure & any sub standard work procedure.
What is not covered:
- Accidental/ Malicious damage to the device. We may ask you to send proof by email, by forwarding a photo(s) in or sending the device in question back to us.
- Misuse of the device
- Liquid related damage
- Software related issues
- Warranty is void if the device is opened or repaired by a third party or another repair company
- If the device sent back to us is not the same device purchased from us. (checked by use of hidden Identifiers and security devices)
If you have any problems with your refurbished device please feel free to reach out to us, we are always here to help you.
0121 444 4066 or 0121 444 4448