A customer in the Scottish Highlands emailed us last month. Nearest Apple Store: 3 hours away. Local repair shop: none within 50 miles. She sent her iPad by Royal Mail Special Delivery, and we returned it repaired by Special Delivery.
That's how our mail-in service works. Same technicians, same 27 years of experience, same 27-month warranty — we just handle the logistics. You shouldn't have to live near a city to get your iPad fixed properly.
Good News
How it works:Book online → We email packing guidance and the Office & Mail-in address → Send by Royal Mail Special Delivery → We repair on receipt → We return by Special Delivery.
The Mail-In Process
Book your repair online
Tell us what's wrong with your iPad. You'll get an instant quote and we'll email packing guidance and the Office & Mail-in address.
Pack and post
Use the original box if you have it, or pack securely with bubble wrap. Drop at any Post Office or Royal Mail collection point using Royal Mail Special Delivery.
We repair same-day
Your iPad arrives, we repair it that day. No sitting in a queue. Same technicians who've been doing this for 27 years.
Shipped back with tracking
Repaired, tested, and shipped back with full tracking. You'll know exactly when it's arriving. Total turnaround: usually 3-5 working days.
Mail-In Repair Prices
Same prices as Mail-In repairs. Free Special Delivery return shipping is included — no hidden delivery charges.
Screen Repair
| iPad Model | Price |
|---|---|
| iPad Pro 12.9" | £449 |
| iPad Pro 11" | £329 |
| iPad Air 4/5 | £219 |
| iPad Mini 6 | £199 |
| iPad 9th/10th Gen | £149 |
| Older iPads | £99-149 |
Battery Replacement
| iPad Model | Price |
|---|---|
| iPad Pro 12.9" | £199 |
| iPad Pro 11" | £169 |
| iPad Air | £129 |
| iPad Mini | £119 |
| iPad (standard) | £99 |