How Our UK Mail-In Service Works
Book Online
Get your repair booked and receive clear posting instructions
Post Your iPhone
Send by Royal Mail Special Delivery
Same-Day Repair
Expert repair completed on the day we receive it
Free Return
Tracked delivery back to your door
Did You Know?
The maths that makes this work:We've done 847 mail-in repairs so far in 2025. Average time from posting to getting it back? 4.2 working days. Success rate? 95%+. And because we repair same-day when it arrives, your phone spends more time travelling than sitting on a shelf.
Here's why we started this service: a woman in Inverness emailed us. Her nearest iPhone repair shop was over an hour away, and they wanted to keep her phone for a week. She asked if we could help somehow. That was 2019. Since then, we've shipped to every corner of the UK — postcodes we'd never heard of, islands we had to look up on a map.
The repair is handled by the same technicians, with the same parts and the same 27-month warranty. The difference is simple: you post the device instead of travelling to a counter.
iPhone Repair Prices - UK Mail-In
Same expert repairs, same quality parts, same 27-month warranty - just delivered to your door. Prices include free Royal Mail Special Delivery return shipping.
Screen Repair
| iPhone Model | Our Price | Turnaround |
|---|---|---|
| iPhone 16 Pro Max | £289 | 3-5 days total |
| iPhone 16 Pro | £259 | 3-5 days total |
| iPhone 15 Pro Max | £249 | 3-5 days total |
| iPhone 15 Pro | £229 | 3-5 days total |
| iPhone 14 Pro Max | £229 | 3-5 days total |
| iPhone 14 Pro | £199 | 3-5 days total |
| iPhone 13 Pro Max | £179 | 3-5 days total |
| iPhone 13 / 13 Pro | £149 | 3-5 days total |
| iPhone 12 / 12 Pro | £119 | 3-5 days total |
| iPhone 11 | £99 | 3-5 days total |
| iPhone XR / X / 8 / 7 | £89 | 3-5 days total |
Battery Replacement
| iPhone Model | Our Price | Turnaround |
|---|---|---|
| iPhone 15 Pro Max / 16 Pro Max | £169 | 3-5 days total |
| iPhone 15 Pro / 16 Pro | £159 | 3-5 days total |
| iPhone 14 Pro Max / 15 / 15 Plus | £139 | 3-5 days total |
| iPhone 13 Pro Max / 14 Pro | £129 | 3-5 days total |
| iPhone 12 / 13 / 14 | £99 | 3-5 days total |
| iPhone 11 / XS / XR / X | £89 | 3-5 days total |
| iPhone 8 / 7 / 6s | £59-79 | 3-5 days total |
Other Repairs
Why People Trust Us With Their Phones (By Post)
We Pay For Everything
You pay outbound Royal Mail Special Delivery so the parcel is tracked, signed for, and insured. We pay the Special Delivery return after repair, so the return journey is handled properly too.
Your Phone Doesn't Queue
Big repair chains batch phones — yours might sit for days. We repair the morning it arrives. Tuesday post = Wednesday repair = Thursday dispatch. That simple.
27 Months Means 27 Months
Screen goes weird in month 11? Post it back, we fix it free. Had exactly 4 warranty claims on mail-in repairs this year. Good parts = fewer comebacks.
Can't Fix It? You Pay Nothing
We've had phones arrive that were already damaged by previous repair attempts. Sometimes they're genuinely beyond saving. You don't pay for failures — we return them free.
Fully Insured. Fully Tracked.
Special Delivery gives you tracking, signature on delivery, and Royal Mail compensation cover. We send the repaired phone back by Special Delivery and share the return tracking.
27 Years Behind Every Repair
We've been doing this since 1999. That's not marketing — we actually started with Nokia brick phones. Every generation of iPhone since 2007. Every weird way glass can shatter.
Yes, We Ship There Too
We've had phones arrive from oil rigs off Aberdeen (seriously), remote Scottish islands, and villages so small they don't show up on Google Maps. If Royal Mail can find you, we can fix your phone. Here are some of the places we regularly ship to:
Pro Tip
Near Birmingham? Use the same UK-wide fast mail-in repair service. iPhone Repair Birmingham - book online and send by Royal Mail Special Delivery.
How to Pack It So It Actually Survives Royal Mail
We've seen phones arrive in everything from padded envelopes (bad idea) to their original Apple boxes (unnecessary). Here's what actually works:
Before You Post
- Remove your SIM card - Keep it safe at home
- Disable Find My iPhone if the phone still turns on
- Take photos of your phone condition before sending
- Include your reference number and brief issue description
Packaging Tips
- Wrap phone in at least 2 layers of bubble wrap
- Use a rigid cardboard box (not a padded envelope)
- Fill gaps with packing material so phone does not move
- Seal all seams with packing tape
Helpful Guides
Frequently Asked Questions
Frequently Asked Questions
Ready to Get Your iPhone Fixed?
UK-wide fast mail-in repair, free Special Delivery return shipping, 27-month warranty, and no fix no fee guarantee.