iPad Pro Repair: What Makes These Different

Photo by Simone Hutsch on Unsplash

A customer came in recently with a cracked iPad Pro 12.9" M2. He'd already been to two other repair shops. Both had quoted him, then called back to say they couldn't get the parts, or the price had gone up, or they weren't confident in the repair. We've seen this pattern dozens of times - iPad Pro repairs require specialist knowledge that many general repair shops lack.

We've repaired over 200 iPad Pros in the past two years alone. The displays are more advanced, the tolerances are tighter, and the stakes are higher. This guide explains what makes these repairs unique and what to expect from technicians who actually specialise in premium Apple devices.

Did You Know?

Worth knowing: iPad Pro repairs cost more than standard iPads. The parts are more expensive, and the repair is more complex. But even expensive repairs are typically cheaper than replacement for these £1,000+ devices. For comparison, see our iPad Air repair guide or general iPad screen repair guide.

Did You Know?

Our iPad Pro Repair Expertise (2025)

• • 247 iPad Pros repaired - specialist premium repair focus
• • 98.4% first-time fix rate - highest in our workshop
• • Most common repair: Cracked display (12.9" M1/M2 - 41%)
• • Average customer saving vs Apple: £180-£340
• • Face ID retention rate: 100% on screen repairs
• • Apple Pencil function verified: Every repair, every time

Data from celltech repair logs, January-December 2025

What Makes iPad Pro Repairs Different

The Display

iPad Pros use Liquid Retina XDR displays with ProMotion 120Hz refresh rate. These aren't standard LCD panels — they're advanced Mini-LED displays (on 12.9" models) with local dimming zones for HDR content. Replacement displays that match this specification cost significantly more than standard iPad screens.

The Tolerances

iPad Pro is Apple's thinnest tablet. The M4 model is just 5.1mm thick. Everything inside is precisely engineered, and reassembly requires careful attention. A slight misalignment can affect Face ID, Apple Pencil sensing, or the display itself.

Face ID

Unlike older iPads with Touch ID, iPad Pros use Face ID. The TrueDepth camera system is separate from the display but must be handled carefully during screen repairs. Damaging these components means Face ID won't work.

Apple Pencil Support

iPad Pro displays include sensors for Apple Pencil. Quality replacement displays maintain full Pencil functionality including pressure sensitivity and tilt detection. Cheap displays often lose these features.

The Display Reality

Let's be honest about iPad Pro displays:

These prices reflect the genuine cost of quality displays that maintain ProMotion refresh rate and Apple Pencil functionality. Cheaper alternatives exist but often sacrifice display quality or features.

Repair Costs by iPad Pro Model

Is Pro Repair Worth It?

The calculation is straightforward:

• New iPad Pro 12.9" M4: From £1,299
• Screen repair: £449-549
• Battery replacement: £249-299

Even the most expensive iPad Pro repair is less than half the cost of replacement. If your iPad otherwise works perfectly, repair almost always makes financial sense.

Pro Tip

When to consider replacement instead: If your iPad Pro is 5+ years old, has multiple issues beyond the screen, or is too slow for your needs, replacement might make more sense. We'll give you honest advice for your situation.

Face ID and Apple Pencil

Face ID

Face ID should continue working after a proper screen repair. The TrueDepth camera system is housed separately from the display. We take care not to damage these components during repair. If you've been to another repairer and Face ID stopped working, bring it to us — we may be able to help.

Apple Pencil

Full Apple Pencil functionality requires a quality display with proper digitiser components. We use displays that maintain all Pencil features:

• Pressure sensitivity (4096 levels)
• Tilt detection
• Palm rejection
• Low latency response

Cheap replacement screens often sacrifice Pencil functionality. If you use your iPad Pro for creative work, this matters.

Need iPad Pro Repair?

We have the parts, the expertise, and the patience these repairs require. Bring your iPad Pro in for an honest assessment and quote.

Visit us: Byte, Dovehouse Parade, Solihull.
Mail-in: Free shipping both ways across the UK.